The client is a premier global semiconductor manufacturer with products spanning AI, gaming, enterprise computing, and data centers. To strengthen its competitive position across global retail channels, the company needed deeper visibility into digital shelf performance and consumer behavior. By deploying the AI-powered eClerx Market360™ platform, the client improved market intelligence, accelerated decision-making, and optimized digital shelf performance across key markets.
The problem we addressed.
- Website security controls and anti-scraping measures limited access to reliable digital shelf and market intelligence.
- Fragmented data reduced visibility into product performance, customer sentiment, and competitive positioning across online retailers.
- Delayed insights made it difficult to respond quickly to pricing changes, product availability, and emerging market opportunities.
- Limited scalability prevented consistent monitoring of digital shelf performance across multiple countries, retailers, and product categories.
How we solved it.
We deployed the Market360 platform to deliver continuous digital shelf intelligence and actionable market insights across global retail channels.
- Automated collection and analysis of digital shelf data across seven countries, 45 retailer websites, and multiple semiconductor product categories.
- Monitored critical performance indicators including product availability, pricing, promotions, share of search, share of shelf, ratings and reviews, sentiment analysis, and content compliance.
- Delivered customizable dashboards and AI-powered analytics that enabled teams to identify competitive trends, market opportunities, and customer behavior.
- Established a centralized marketing data foundation that supported campaign analysis, performance optimization, and long-term digital marketing strategy.